OPD Appointment Guide: Kalpana Chawla Government Medical College & Hospital, Karnal

Kalpana Chawla Government Medical College and Hospital (KCGMC) is a state government teaching hospital on Kunjpura Road, Karnal, Haryana. Established in 2017, it serves a large volume of OPD patients each day across multiple clinical specialties, and functions as a major referral facility for the region. Treatment at the hospital follows government-subsidised rates; most diagnostic tests and consultations are either free or carry a nominal charge, and eligible beneficiaries of central and state health schemes receive cashless care.

Patients can now book OPD appointments either online through the official hospital portal at kcgmc.edu.in or by visiting the OPD registration counter in person. A unique identification number (UID) is generated for every patient at the time of registration and is used to maintain medical records across visits. The OPD operates from 9 AM to 3 PM on working days, and the hospital also provides 24-hour emergency and trauma services.

Registration and OPD fees at Kalpana Chawla Government Medical College and Hospital, Karnal

Fee figures are based on the Haryana government hospital charge schedule as reported by The Tribune. Confirm exact current amounts at the OPD counter or with the hospital's billing department, as rates are subject to revision.

• OPD registration card (general patients) — Rs 5 per year — a nominal annual charge under Haryana government hospital policy
• Indoor admission card — Rs 10 (one-time, on inpatient admission)
• General ward bed (inpatient) — Rs 10 per day
• Basic diagnostic tests (blood sugar, X-ray, ECG, ultrasound, LFT, urine culture and more) — Free at government hospital
• Specialised tests (e.g. HbA1c, bone density, TMT, colour Doppler) — Nominal charges (Rs 100 – Rs 300 range as per Haryana schedule); confirm current amounts at the billing counter
• BPL families, Ayushman Bharat PM-JAY cardholders, domestic violence or sexual assault victims, social security pension beneficiaries, freedom fighters — Exempt from all registration and inpatient charges

Government schemes that help cover treatment at KCGMC Karnal

• Ayushman Bharat PM-JAY (central scheme) — Cashless inpatient and day-care treatment up to Rs 5 lakh per family per year; eligible families identified via SECC-2011 data; card can be verified at the hospital's Ayushman help desk
• Chirayu Haryana (state extension of PM-JAY) — Extends PM-JAY coverage to additional income groups using the Parivar Pehchan Patra (PPP / Family ID) database — Rs 5 lakh annual cover; Antyodaya families (income below Rs 1.80 lakh) receive coverage free; families earning Rs 1.80–3 lakh pay Rs 1,500/year contribution; families earning Rs 3–6 lakh pay Rs 4,000/year; those earning above Rs 6 lakh pay Rs 5,000/year; senior citizens aged 70 and above are enrolled free regardless of income
• CGHS (Central Government Health Scheme) — Central government employees and pensioners with a valid CGHS card can seek treatment at empanelled government hospitals; confirm CGHS applicability with the hospital's administrative office
• BPL / free treatment provision — Patients from BPL households, social security pension recipients, and certain other categories receive inpatient and OPD services free of charge under Haryana government policy

Rates shown are as per the KCGMC Official Website (2025) and are subject to periodic revision. Always verify the latest approved rates on the official source.

How to get an appointment at Kalpana Chawla Government Medical College and Hospital, Karnal

KCGMC was the first hospital in Haryana to offer online OPD appointment booking. Patients can register for an appointment by visiting the official website at kcgmc.edu.in and using the 'Book Appointment' option. After completing the online registration, a confirmation is sent to the patient's registered mobile number. On the day of the visit, the patient presents that confirmation message at Window 3 (the OPD registration desk) to collect their prescription slip and OPD token.

Patients who prefer to register in person can visit the OPD reception counter directly. Front office staff at the OPD reception generate a unique identification number (UID) for each patient, which is used to maintain records across all future visits. For follow-up consultations, quoting the UID at the counter speeds up the process considerably. The hospital's reception can be reached at +91-184-2267222 for general queries, and the Medical Superintendent's office at +91-184-2268775 for administrative matters.

Patients arriving for emergency care do not need to book in advance. The emergency and trauma department operates around the clock and can be reached at +91-184-2268811. The labour ward has a dedicated line at +91-184-2266133.

How long it takes to get seen

OPD timings at KCGMC run from 9 AM to 3 PM on working days — a continuous session without a midday break, an improvement from the earlier split-session arrangement. Patients who have booked online in advance and arrive early in the morning generally move through registration more quickly than walk-in patients who join the queue at the counter on the same morning.

The hospital handles over 1,200 OPD patients per day across its departments, which is a significant daily volume. Wait times at the consultation room vary by specialty and by how early in the session a patient arrives. Arriving at or before 9 AM with a prior online appointment, or arriving early for a walk-in token, reduces waiting time at the consultation room. Patients with non-emergency conditions who cannot attend in the morning should call reception to confirm whether afternoon slots are available in their department.

For inpatient admission after an OPD consultation, the reception staff assist with room category selection and advance payment, and a staff member escorts the patient to the allotted bed.

What treatment costs and financial help is available

KCGMC is a state government teaching hospital and charges follow the Haryana government hospital schedule — significantly lower than private hospital rates. OPD registration costs Rs 5 per year for general patients. Most routine diagnostic tests including blood investigations, X-rays, ultrasound, and ECG are available free of charge. A limited set of specialised investigations carries nominal fees in the Rs 100–300 range; confirm current amounts at the billing counter.

Patients holding a valid Ayushman Bharat PM-JAY or Chirayu Haryana card receive cashless treatment for covered inpatient procedures up to Rs 5 lakh per family per year. The Chirayu Haryana scheme extends this cover beyond the original PM-JAY income cutoff by using the state's Parivar Pehchan Patra (Family ID) database, making it accessible to a broader section of middle-income households in Haryana. Aadhaar linking with the PPP is required for enrolment. Patients unsure of their eligibility can ask at the hospital's Ayushman help desk.

BPL patients, Ayushman Bharat cardholders, social security pension recipients, domestic violence or sexual assault victims, and freedom fighters are fully exempt from registration and inpatient charges under Haryana government policy. Central government employees and pensioners with a valid CGHS card should confirm CGHS empanelment status with the hospital's administrative office before admission.

Key departments at KCGMC Karnal

KCGMC's clinical departments cover a broad range of adult and paediatric specialties. The hospital operates General Medicine, General Surgery, Paediatrics, Obstetrics and Gynaecology, Orthopaedics, Psychiatry, Ophthalmology, ENT (Ear, Nose and Throat), Dermatology, Respiratory Medicine, and Radio Diagnosis. Para-clinical departments include Pathology, Microbiology, Pharmacology, and Blood Bank services. Pre-clinical departments (Anatomy, Biochemistry, Physiology) support the teaching function.

Community Medicine and Forensic Medicine departments are also part of the college. For patients uncertain which department is appropriate for their condition, the OPD reception staff can advise on the correct registration counter before a token is generated.

Frequently Asked Questions

Can I book an OPD appointment at KCGMC Karnal online?

Yes. KCGMC was the first hospital in Haryana to offer this facility. Visit kcgmc.edu.in, use the 'Book Appointment' section, and you will receive a confirmation on your registered mobile number. On arrival, present that confirmation at Window 3 to collect your prescription slip.

What documents should I carry for my first OPD visit?

Carry a valid photo identity document (Aadhaar card is accepted widely), your Ayushman Bharat or Chirayu Haryana card if you are a scheme beneficiary, any previous medical records or prescriptions relevant to your condition, and the mobile number you used for online booking. A UID is generated at your first visit and should be noted for future appointments.

Is treatment free at KCGMC for BPL patients?

Yes. Patients from BPL households, Ayushman Bharat PM-JAY cardholders, social security pension beneficiaries, victims of domestic violence or sexual assault, and freedom fighters are exempt from all registration and inpatient charges under Haryana government policy. Most basic diagnostic tests are free for all patients regardless of income.

What is the Chirayu Haryana scheme and who is eligible?

Chirayu Haryana is the state government's extension of the central Ayushman Bharat PM-JAY programme. It provides up to Rs 5 lakh annual cashless health cover per family. Eligibility is determined through the Parivar Pehchan Patra (Family ID). Antyodaya families (income below Rs 1.80 lakh) receive coverage free; other income brackets pay an annual contribution ranging from Rs 1,500 to Rs 5,000. Senior citizens aged 70 and above are enrolled free of charge regardless of income. Aadhaar must be linked to the Family ID for enrolment.

What are KCGMC's OPD hours and what if I need care outside those hours?

OPD operates continuously from 9 AM to 3 PM on working days. For medical emergencies outside OPD hours, the emergency and trauma department functions around the clock; call +91-184-2268811. The labour ward operates 24 hours and can be reached at +91-184-2266133.

How do I check the real-time availability of ICU or ventilator beds?

KCGMC's official website (kcgmc.edu.in) provides a live ventilator bed availability tracker that refreshes automatically. For other bed availability queries, contact the hospital reception at +91-184-2267222 or the Medical Superintendent's office at +91-184-2268775.

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Medical Disclaimer

The information provided in this article is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this article.