KEM Hospital, Mumbai: OPD Appointment, Fees, and Departments

King Edward Memorial (KEM) Hospital, located in Parel, Mumbai, is one of India's major tertiary care public hospitals. Affiliated with Seth Gordhandas Sunderdas (GS) Medical College, the institution is managed and funded by the Municipal Corporation of Greater Mumbai (MCGM). It functions as a comprehensive medical centre and a prominent teaching hospital, training approximately 2,000 students across various medical disciplines.

With a capacity of around 1,800 beds, KEM Hospital serves a vast number of patients, handling approximately 1.8 million out-patients and 85,000 in-patients annually. The hospital is known for its wide range of medical and surgical departments, providing subsidised care to a large population. In recognition of its specialised services, the Ministry of Health and Family Welfare, Government of India, has designated KEM Hospital as a Center of Excellence for Rare Diseases.

This guide provides information on how to access outpatient services at KEM Hospital, including details on the appointment process, registration timings, treatment costs, and financial assistance schemes available to patients.

OPD Registration Details at KEM Hospital

Timings are general and may vary for specific specialty clinics. The hospital also operates a 24/7 fever clinic. It is advisable to arrive early due to high patient volume.

• OPD Registration Fee — A nominal fee is charged, reportedly around ₹10. Please confirm the exact amount at the registration counter.
• Registration Timings — Monday to Saturday, 8:00 AM – 1:00 PM
• Consultation Timings — Monday to Saturday, approximately 8:30 AM to 3:30 PM

Rates shown are as per the King Edward Memorial Hospital Official Website (2024) and are subject to periodic revision. Always verify the latest approved rates on the official source.

How to get an appointment

The primary method for securing an outpatient department (OPD) consultation at KEM Hospital is through walk-in registration. Based on information available from the hospital's official website, there is no evidence of a dedicated online appointment system or integration with the national ORS.gov.in portal for initial bookings.

To get an appointment, patients must visit the hospital in person at its Parel location. The address is Acharya Donde Marg, Parel, Mumbai, Maharashtra - 400012. Upon arrival, you should proceed to the OPD registration counter. The counters are operational from Monday to Saturday, between 8:00 AM and 1:00 PM. After paying the nominal registration fee, you will be issued a case paper and directed to the relevant department for consultation.

How long it takes to get seen

KEM Hospital is one of the busiest public health institutions in the country, serving a very high volume of patients daily. Due to this significant patient load, wait times can be considerable. Patients, especially those visiting for the first time, should be prepared for queues at both the registration counter and outside the doctor's consultation room.

To minimise waiting, it is recommended to arrive early in the morning, preferably at the start of the registration window at 8:00 AM. Wait times can fluctuate based on the specific department, the day of the week, and the number of patients seeking care. While registration closes at 1:00 PM, consultations generally continue until about 3:30 PM, but this can vary.

What treatment costs and financial help

As a government hospital managed by the Municipal Corporation of Greater Mumbai, KEM Hospital provides medical services at highly subsidised rates. The initial cost for an OPD consultation is a nominal registration fee, which is reported to be around ₹10.

For patients requiring hospitalisation, surgery, or other treatments, the costs are significantly lower than in private facilities. To further support patients from economically weaker sections, the hospital accepts major government health insurance schemes. Eligible patients can receive cashless services under these programmes.

The two primary schemes available are:

Beneficiaries of these schemes should carry their scheme card, Aadhaar card, and other relevant documents. The hospital has a dedicated help desk or medical social worker department to assist patients with the necessary paperwork and procedures for availing these benefits.

• **Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY):** A national health scheme providing coverage of up to ₹5 lakh per family per year for secondary and tertiary care hospitalisation.
• **Mahatma Jyotirao Phule Jan Arogya Yojana (MJPJAY):** A Maharashtra state government scheme offering cashless medical care for serious illnesses to eligible resident families.

Key departments

KEM Hospital is a multi-specialty institution with a comprehensive range of clinical departments and supportive services. Its status as a major teaching hospital ensures a wide spectrum of expertise. In addition to general medicine and surgery, the hospital has numerous super-specialty departments.

• Anaesthesiology
• Cardiology
• Cardiovascular & Thoracic Surgery (CVTS)
• Dermatology
• Endocrinology
• ENT
• Gastroenterology
• General Medicine
• General Surgery
• Hematology
• Nephrology
• Neurology
• Neurosurgery
• Obstetrics & Gynecology
• Ophthalmology
• Orthopaedics
• Paediatric Surgery
• Paediatrics
• Plastic Surgery
• Psychiatry
• Pulmonary Medicine
• Radiology
• Urology

More government hospitals in Maharashtra and Goa

OPD appointment guides for other government hospitals in Maharashtra and Goa:

• Sir J.J. Hospital, Mumbai: OPD Registration, Costs, and Schemes
• IGGMC (Mayo Hospital) Nagpur: OPD, Rates, and Schemes Guide
• AIIMS Nagpur: Appointment, OPD Registration, and Costs
• Sassoon General Hospital, Pune: Appointment, OPD & Cost Guide
• Government Medical College Chhatrapati Sambhajinagar: OPD, Fees, Schemes
• Vilasrao Deshmukh Government Medical College, Latur: OPD, Fees, and Schemes
• All government hospital OPD guides in Maharashtra and Goa

Frequently Asked Questions

Can I book an appointment at KEM Hospital online?

The primary method for OPD appointments at KEM Hospital is walk-in registration. The hospital's official website does not indicate the availability of an online booking system for first-time consultations.

What are the OPD registration timings at KEM Hospital?

OPD registration counters are open from Monday to Saturday, between 8:00 AM and 1:00 PM. General consultation hours are from 8:30 AM to 3:30 PM, though this may vary by department.

How much is the OPD fee at KEM Hospital?

As a public hospital, a nominal registration fee is charged. While not officially published on the main website, reports suggest it is around ₹10. Confirm the exact amount at the registration counter upon arrival.

What government health schemes are accepted at KEM Hospital?

KEM Hospital accepts major government schemes, including the national Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY) and Maharashtra's state-level Mahatma Jyotirao Phule Jan Arogya Yojana (MJPJAY).

What is KEM Hospital's address?

The hospital is located at Acharya Donde Marg, Parel, Mumbai, Maharashtra - 400012.

Are there emergency services available at KEM Hospital?

Yes, KEM Hospital has a casualty department for medical emergencies. A 24/7 fever clinic is also operational. Patients with urgent medical needs should proceed directly to the emergency section.

Related

• How to find an Ayushman Bharat (PM-JAY) hospital near you
• Government health schemes in India: a guide
• Ayushman Bharat PM-JAY eligibility check
• Treatment cost in India: a complete guide

Medical Disclaimer

The information provided in this article is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this article.