OPD Appointment Guide: Sanjay Gandhi Memorial Hospital, Delhi

Sanjay Gandhi Memorial Hospital (SGM Hospital) is a 300-bed state government hospital situated at S-Block, Mangolpuri, New Delhi — 110083. Operated by the Government of NCT of Delhi, it functions as a district-level referral facility serving the densely populated north-west Delhi area. Routine health care services — consultation, investigations, and medicines — are available on all working days (Monday through Saturday, excluding Sundays and gazetted holidays).

OPD services at this hospital are provided free of cost. Patients do not pay a consultation fee, and investigations such as ultrasound and medicines dispensed from the hospital pharmacy are also provided without charge. Eligible beneficiaries under government health schemes can access cashless inpatient care in addition to these free outpatient services.

Registration and OPD fees at Sanjay Gandhi Memorial Hospital

All fees quoted reflect the hospital's published citizen charter. Confirm the current position at the OPD registration counter or on the official portal sgmh.delhi.gov.in before your visit, as tariff revisions may occur.

• OPD consultation fee — Free of cost — no charge at the registration counter
• Investigations (including ultrasound) for OPD patients — Free of cost at hospital facilities
• Medicines from hospital pharmacy — Free of cost for registered OPD patients
• Emergency / casualty treatment — Free of cost
• Inpatient (indoor) care — Free of cost — confirm any ancillary charges at the admissions counter

Government schemes that help cover treatment

• Ayushman Bharat PM-JAY — Covers up to Rs 5 lakh per family per year for secondary and tertiary care hospitalisation. Delhi joined PM-JAY in April 2025. All government hospitals of Community Health Centre level and above are deemed empanelled; SGM Hospital qualifies as a government public hospital. Verify your beneficiary status at pmjay.gov.in or call helpline 14555.
• Delhi Arogya Kosh (DAK) — State scheme for Delhi residents with annual family income up to Rs 3 lakh and at least 3 years of residence in Delhi. Provides financial assistance up to Rs 5 lakh per family for high-cost treatments, cashless surgeries, and high-end diagnostic tests through approved government and private hospitals. Apply through the hospital's Medical Superintendent or the Directorate of Health Services.
• BPL / EWS exemption — Patients from below-poverty-line or economically weaker section households are eligible for additional support under DAK and related state programmes. A BPL ration card or valid income certificate is typically required.
• CGHS (Central Government Health Scheme) — Central government employees, pensioners, and their dependents may avail cashless or reimbursement-based treatment. Government hospitals under the Delhi Government are recognised facilities for CGHS and DGEHS (Delhi Government Employees Health Scheme) beneficiaries. Carry your CGHS card.
• ECHS (Ex-Servicemen Contributory Health Scheme) — Ex-servicemen and their dependants holding a valid ECHS card may seek treatment at government hospitals; confirm ECHS referral and empanelment status with the hospital before admission.

Rates shown are as per the Sanjay Gandhi Memorial Hospital, Government of NCT of Delhi (2026) and are subject to periodic revision. Always verify the latest approved rates on the official source.

How to get an appointment at Sanjay Gandhi Memorial Hospital

SGM Hospital offers two ways to access OPD services: walk-in counter registration and online pre-registration through the Delhi Government health portal.

Walk-in registration: Patients may go directly to the OPD registration counter at the hospital between 7:30 AM and 12:00 PM on weekdays (Monday to Friday) and between 7:30 AM and 11:00 AM on Saturdays. Carry a valid identity document. After registration, a card is issued and the patient proceeds to the relevant specialty OPD room.

Online pre-registration: The Delhi Government operates an online OPD registration facility at health.delhigovt.nic.in. Patients can generate an OPD registration card online up to 8:00 AM on the day of the visit. The printed or digital slip must be brought to the hospital between 9:00 AM and 12:00 Noon for the same date. This channel can reduce time spent at the counter, though availability of slots depends on the specialty.

The official hospital website sgmh.delhi.gov.in also links to the online registration page under 'Online OPD Registration'. The national ORS portal (ors.gov.in) is used by AIIMS and certain central government hospitals; check whether SGM Hospital is separately listed on ORS before using that route.

For routine visits, no advance phone booking is described in the hospital's published materials — the counter and the Delhi Government health portal are the confirmed channels.

What departments and specialties are available

SGM Hospital provides OPD and inpatient services across a range of general and specialist departments. Confirmed departments include: General Medicine, General Surgery, Obstetrics and Gynaecology (including Antenatal Care and Family Welfare), Paediatrics, Orthopaedics, Ophthalmology (Eye), ENT (Ear Nose Throat), Skin and VD (Dermatology and Venereology), Dental, Chest and Tuberculosis, Radiology, Anaesthesia, Forensic Medicine, and Homoeopathy.

A DOT (Directly Observed Treatment) centre for tuberculosis is also operational. Immunisation services are available. The hospital's casualty department handles emergencies around the clock.

Patients unsure which department to visit may speak to the registration staff who can direct them to the relevant specialty. For complex referrals beyond the hospital's capacity, patients are transferred to higher tertiary-care centres.

How long it takes to get seen

Doctor consultation at OPD begins at 8:00 AM and continues until 12:00 Noon on weekdays, and until 11:00 AM on Saturdays. Registration closes before consultation ends, so arriving early — ideally by 8:00 AM — gives the widest choice of slots and reduces waiting time.

Actual waiting time on the day varies by day of the week, specialty, and whether the patient has pre-registered online. Busy departments such as General Medicine and Orthopaedics at a district referral hospital serving a large catchment area typically see high footfall; patients should expect to spend two to four hours at the hospital on the day of their visit, though this is indicative rather than ensured.

Patients who use the online pre-registration slot and arrive before 9:30 AM generally spend less time at the counter, as they bypass the initial registration queue. There is no published data on average waiting days for elective procedures; for elective surgery, timelines should be discussed directly with the treating specialist at the OPD.

What treatment costs and financial help is available

As a Delhi Government hospital, SGM Hospital provides OPD consultation, pharmacy medicines, and most investigations free of charge to all patients. This applies regardless of income status — the free services are not means-tested at the OPD level.

For higher-cost treatments that exceed what the hospital can provide in-house, the Delhi Arogya Kosh (DAK) scheme offers financial assistance up to Rs 5 lakh per family per year to eligible Delhi residents with annual household income below Rs 3 lakh. Under DAK, patients can be referred for cashless surgery or high-end diagnostics at approved private hospitals and diagnostic centres empanelled by the Delhi Government.

Eligible PM-JAY (Ayushman Bharat) cardholders are entitled to cashless secondary and tertiary hospitalisation worth up to Rs 5 lakh per family per year at deemed-empanelled government hospitals, which includes facilities of this type. Beneficiaries should carry their Ayushman card or e-card and confirm with the hospital's PMJAY help desk before admission.

Central government employees and pensioners covered under CGHS, and Delhi Government employees under DGEHS, may avail cashless treatment at this hospital. Carry the relevant health identity card. Ex-servicemen should carry an ECHS card and confirm referral procedures with the hospital administration.

Patients not covered by any scheme and not meeting BPL/EWS criteria still receive free OPD consultation and basic investigations at this hospital; out-of-pocket costs, if any, arise only for services the hospital refers externally.

Frequently Asked Questions

Do I need to book in advance or can I walk in for OPD at SGM Hospital?

Both options are available. You can walk in directly to the OPD registration counter between 7:30 AM and 12:00 PM on weekdays (7:30–11:00 AM on Saturdays). Alternatively, use the online pre-registration at health.delhigovt.nic.in to generate a slip before 8:00 AM on the day of your visit and arrive at the hospital between 9:00 AM and 12:00 Noon with the printed slip.

Is there any charge for OPD consultation, medicines, or investigations?

No. OPD consultation, medicines from the hospital pharmacy, and investigations including ultrasound are provided free of cost to all patients at this government hospital. If you are referred elsewhere for a test not available in-house, check whether your eligibility under DAK or PM-JAY covers that external cost.

What documents should I bring for registration?

Carry a valid identity document (Aadhaar card, voter ID, or ration card). If you are a PM-JAY beneficiary, bring your Ayushman card. CGHS or DGEHS cardholders should carry their health identity card. Patients applying for DAK support during the visit will need proof of Delhi residence (at least 3 years) and an income certificate showing annual family income below Rs 3 lakh.

What is the Delhi Arogya Kosh (DAK) and who qualifies?

DAK is a Delhi Government scheme providing financial assistance up to Rs 5 lakh per family per year for treatments not adequately covered by the public hospital system. It is available to bonafide Delhi residents with at least 3 years of continuous residence and an annual family income below Rs 3 lakh. A Delhi voter ID or ration card is accepted as residence proof. Applications are processed through the hospital's Medical Superintendent or the Directorate of Health Services.

Does this hospital accept Ayushman Bharat PM-JAY cards?

Delhi joined the Ayushman Bharat PM-JAY scheme in April 2025, and all government public hospitals meeting the prescribed threshold are deemed empanelled under the scheme. SGM Hospital, as a Delhi Government hospital, falls within this category. Beneficiaries should confirm their card's validity at the hospital's PM-JAY desk and carry a physical or digital Ayushman card. For verification, call the national helpline at 14555 or check pmjay.gov.in.

Which specialty should I go to for a referral for a complicated case?

For conditions beyond the hospital's available specialist capacity, the treating doctor at the OPD will issue a referral to a tertiary government hospital such as LNJP, AIIMS, or GTB Hospital. The referral slip from SGM Hospital's OPD is required for priority consideration at the receiving institution. Discuss your case's complexity with the OPD doctor to determine whether a referral is needed.

Related

• Government health schemes in India: a guide
• Check your Ayushman Bharat (PM-JAY) eligibility
• Safdarjung Hospital appointment and OPD guide
• Dr Ram Manohar Lohia Hospital appointment and OPD guide

Medical Disclaimer

The information provided in this article is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this article.