OPD Appointment Guide: Deen Dayal Upadhyay Hospital, New Delhi

Deen Dayal Upadhyay Hospital (commonly called DDU Hospital) is a Delhi Government hospital located at Shaheed Mangal Pandey Marg, Nanak Pura, Hari Nagar, New Delhi — 110064. Established in 1970 and now operating over 600 beds across more than a dozen specialties, it functions as a state-referral facility primarily serving residents of West Delhi and surrounding areas. Outpatient consultation, investigations, and medicines are provided free of charge to patients under the Delhi Government's healthcare model.

For patients visiting for the first time, understanding the registration process and OPD structure in advance makes the experience considerably smoother. This guide covers the two ways to register — online through the Delhi government portal and in-person at the hospital counter — along with OPD timings, the departments available, how long a visit realistically takes, and the government schemes that can cover the cost of inpatient treatment if it becomes necessary.

Registration and OPD fees at Deen Dayal Upadhyay Hospital

DDU Hospital is a Delhi Government facility. Treatment costs follow government rates, not private hospital pricing. Patients below the poverty line and those covered under government health schemes receive further concessions or fully cashless care.

• OPD registration fee — No charge — OPD registration is free at DDU Hospital
• Doctor consultation (OPD) — No charge
• Medicines (from government drug list) — Dispensed free of charge from the hospital pharmacy
• Diagnostic investigations — Free or at a nominal government-prescribed rate; confirm at the respective counter
• Dialysis — Available free of charge for eligible patients
• Inpatient treatment (general ward) — Heavily subsidised; many services are free for BPL and scheme-eligible patients — confirm with the admissions counter

Government schemes that help cover treatment

• Ayushman Bharat PM-JAY — Cashless inpatient cover of up to Rs 5 lakh per family per year. Delhi implemented PM-JAY in April 2025. Eligible beneficiaries holding a valid Ayushman card can avail cashless treatment at empanelled government hospitals in Delhi. Verify DDU Hospital's current empanelment status at hospitals.pmjay.gov.in or call the PM-JAY helpline 14555.
• Delhi Arogya Kosh (DAK) — Financial assistance of up to Rs 5 lakh per patient for any serious illness treated at a Delhi Government or Central Government hospital. Eligible for bonafide Delhi residents of at least 3 years with annual family income up to Rs 3 lakh. Funds are released directly to the hospital. Apply through DGHS Delhi at dgehs.delhi.gov.in.
• CGHS (Central Government Health Scheme) — DDU Hospital is accessible to CGHS beneficiaries (central government employees and pensioners) for general medicine, surgery, diagnostics, and inpatient care. CGHS card holders should present their card at the registration counter.
• BPL / Economically Weaker Section — Patients holding a BPL card or an income certificate showing income below the prescribed threshold receive medicines and many services free of charge as part of Delhi Government policy.

Rates shown are as per the Deen Dayal Upadhyay Hospital — Official Website (2026) and are subject to periodic revision. Always verify the latest approved rates on the official source.

How to get an appointment at Deen Dayal Upadhyay Hospital

There are two ways to register for OPD at DDU Hospital: online through the Delhi State Health Mission portal, or in person at the hospital's registration counter on the day of your visit.

Online registration (recommended to reduce waiting): Visit dshm.delhi.gov.in — the Delhi Government's Online OPD Registration System. First-time users create an account with their name, mobile number, and address; the system issues a User ID and password. After logging in, select Delhi as the state, choose Deen Dayal Upadhyay Hospital from the hospital list, then select the department and your preferred appointment date. Confirm your details and download the OPD slip. Bring a printed or digital copy of this slip to the hospital on the appointment date. The online system accepts registrations up to 8:00 AM for same-day slots; a limited number of slots per department per day are available online, so booking a day in advance is advisable.

Walk-in registration at the counter: Patients who have not booked online can register at the hospital's OPD registration counter. Registration counter timings are Monday to Friday, 7:30 AM to 12:00 PM, and Saturday, 7:30 AM to 11:00 AM. Arrive as early as possible — slots fill up, and Monday mornings are particularly busy. A registration slip is issued at the counter; take it directly to the relevant specialty OPD area and wait for your turn.

Documents to carry: a government-issued photo ID (Aadhaar card is commonly required), your registration slip, any previous OPD slips or medical records from earlier visits, and — where applicable — your Ayushman card, CGHS card, or BPL card.

OPD timings and how long it realistically takes

OPD registration hours are Monday to Friday 7:30 AM to 12:00 PM, and Saturday 7:30 AM to 11:00 AM. The hospital is closed on Sundays for routine OPD. Emergency services run around the clock, seven days a week.

Patients consulting a doctor the same morning should plan to arrive early, particularly for high-demand departments such as General Medicine and Orthopaedics. At a busy government hospital serving a large catchment area, walk-in patients who arrive close to the registration cutoff may experience waits of two hours or more before seeing a doctor. Patients who have booked online and proceed directly to the specialty OPD on arrival generally experience a shorter wait.

For repeat visits, patients should log in to their existing account on dshm.delhi.gov.in and generate a new OPD ticket — they do not need to re-register from scratch.

What treatment costs and financial help is available

DDU Hospital operates under the Delhi Government's model in which outpatient consultation, prescription medicines from the government formulary, and standard investigations are provided free or at heavily subsidised rates. Patients are not required to pay a registration fee or a consultation fee.

For patients who require inpatient treatment or planned surgery, costs follow government-prescribed rates, which are substantially lower than private hospital rates. Patients from economically weaker backgrounds should ask the Medical Social Worker (MSW) at the hospital about exemptions and scheme coverage before any procedure.

The two main financial assistance schemes covering treatment at DDU Hospital are Ayushman Bharat PM-JAY (up to Rs 5 lakh per family per year for eligible beneficiaries) and Delhi Arogya Kosh (up to Rs 5 lakh for Delhi residents with annual family income up to Rs 3 lakh). CGHS beneficiaries can access the hospital under their entitlement. Janani Suraksha Yojana provides additional support for pregnant women.

For scheme queries, contact the hospital's helpline at 011-25494402 or approach the help desk near the main OPD building.

Key departments at DDU Hospital

DDU Hospital offers outpatient and inpatient services across a wide range of specialties. Departments with dedicated OPD clinics include: General Medicine, General Surgery, Orthopaedics, Obstetrics and Gynaecology, Paediatrics, Ophthalmology, ENT (Ear, Nose and Throat), Dermatology, Neurology, Neurosurgery, Cardiology, Nephrology, Urology, Gastroenterology, Diabetology, and Radiology.

The hospital also runs a Cancer Care Centre, a Dialysis Centre, a Plastic Surgery unit, and a Model Blood Bank designated at the state level. The 24-hour emergency department and Intensive Care Unit (ICU) handle critical cases at any time of day. Specialty clinics for diabetes, respiratory conditions, and infertility operate within the OPD schedule — confirm the clinic days for these when booking.

Frequently Asked Questions

Do I need an appointment to visit DDU Hospital OPD, or can I walk in?

Both options are available. Walk-in registration is accepted at the counter from 7:30 AM on weekdays and Saturdays. Online pre-booking through dshm.delhi.gov.in is also available and can reduce waiting time, since pre-registered patients proceed directly to the specialty OPD. Slots are limited, so online booking a day ahead is advisable for busier departments.

Is the OPD registration at DDU Hospital free?

Yes. OPD registration and doctor consultation at DDU Hospital carry no charge. Medicines from the government formulary are dispensed free of charge from the hospital pharmacy. Basic investigations are free or available at a nominal government-prescribed rate.

Which government health scheme documents should I bring?

Bring your Ayushman card if you are a PM-JAY beneficiary, your CGHS card if you are a central government employee or pensioner, or your BPL or income certificate if you qualify for economic exemptions. If you are a Delhi resident with annual family income below Rs 3 lakh and need financial help for a major illness, ask at the hospital about applying under the Delhi Arogya Kosh (DAK) scheme through DGHS Delhi.

What are the OPD timings at DDU Hospital?

OPD registration is open Monday to Friday from 7:30 AM to 12:00 PM, and on Saturday from 7:30 AM to 11:00 AM. The hospital is closed for routine OPD on Sundays. The emergency department operates 24 hours a day, seven days a week.

How do I register online for an OPD appointment at DDU Hospital?

Visit dshm.delhi.gov.in — the Delhi Government's Online OPD Registration System. Create a new user account if you are visiting for the first time, then log in and select Deen Dayal Upadhyay Hospital from the hospital list. Choose your department and appointment date, confirm your details, and download the OPD slip. Bring the slip — printed or on your phone — to the hospital on the appointment day and proceed to the relevant specialty OPD.

Does DDU Hospital have a Neurology or Cardiology department?

Yes. DDU Hospital has Neurology, Neurosurgery, and Cardiology departments, in addition to Nephrology, Gastroenterology, and a Cancer Care Centre. For specialised consultations, it is advisable to book online in advance, as slots in these departments fill quickly.

Related

• CGHS rate list and how package rates work
• How to find an Ayushman Bharat (PM-JAY) hospital near you
• Safdarjung Hospital appointment and OPD guide
• Dr Ram Manohar Lohia Hospital appointment and OPD guide

Medical Disclaimer

The information provided in this article is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this article.

Related reading

• OPD Appointment Guide: Deen Dayal Upadhyaya (Coronation) Hospital, Dehradun
• OPD Appointment at Safdarjung Hospital, New Delhi: A Patient Guide
• OPD Appointment Guide: Babu Jagjivan Ram Memorial Hospital, Jahangirpuri, Delhi