Hindu Rao Hospital OPD Guide: Appointment, Fees, Departments & Schemes

Hindu Rao Hospital, located at Malka Ganj in North Delhi, is a large multi-specialty municipal hospital administered by the North Delhi Municipal Corporation (North DMC). Established over a century ago as a small nursing home in 1911, it has grown into a teaching hospital that also runs MCD Medical College, offering services across more than twenty clinical and diagnostic departments to patients from across Delhi-NCR.

The hospital functions primarily as a walk-in OPD facility on working days, with a registration counter that patients visit first to obtain their outpatient ticket. Emergency and casualty services run around the clock. The hospital also offers eSanjeevani telemedicine OPD, inaugurated in June 2022. For patients who qualify under government health schemes, treatment and procedures are either provided at heavily subsidised rates or entirely covered, making it one of Delhi's more accessible public healthcare facilities.

Registration and OPD fees at Hindu Rao Hospital

Hindu Rao Hospital is a public municipal hospital. All fees are regulated by North DMC and are considerably lower than private hospital rates. Patients are advised to check current charges at the hospital's administrative counter or by calling 011-2391-9476 before visiting.

• OPD registration (new patient) — A nominal fee is charged at the registration counter. The exact current amount should be confirmed at the counter or via the hospital helpline (011-2391-9476), as government hospitals revise nominal charges periodically.
• OPD registration (revisit / follow-up) — A separate, typically lower revisit fee applies. Confirm the current rate at the counter on arrival.
• Diagnostic tests (pathology, radiology, ECG, etc.) — Charged at government-approved rates, which are substantially lower than rates at private facilities. Specific test charges should be verified at the respective department or the hospital cashier.
• BPL card holders — Patients holding a valid BPL (Below Poverty Line) ration card or BPL certificate may be eligible for waiver or further subsidy on fees. Produce the card at registration.
• Emergency / Casualty — Available 24 hours, 7 days a week, 365 days a year. Separate from the scheduled OPD process.

Government schemes that help cover treatment

Scheme eligibility criteria and benefit limits are set by the respective government authorities and may be updated. Always verify current status directly with the scheme's official portal or at the hospital's designated help desk before admission.

• Ayushman Bharat PM-JAY (AB PM-JAY) — Delhi signed an MoU with the Union Ministry of Health in April 2025 to implement AB PM-JAY. The scheme provides cashless inpatient treatment up to Rs 5 lakh per family per year for eligible beneficiaries. The Delhi government also announced a state major-up of Rs 5 lakh, potentially raising total annual coverage to Rs 10 lakh per family. As a public government hospital at the level of a district hospital or above, Hindu Rao Hospital qualifies for deemed empanelment under AB PM-JAY. Patients should carry their Ayushman card and confirm current empanelment status at the hospital's Ayushman Mitra desk or at hospitals.pmjay.gov.in before availing cashless treatment.
• Delhi Arogya Kosh (DAK) — A Delhi government scheme providing financial assistance up to Rs 5 lakh for major surgeries, critical illnesses, and select costly diagnostic tests. Eligibility: bonafide Delhi resident for at least three years, annual family income up to Rs 3 lakh, and treatment recommended by a recognised government hospital. Applications are made through the Directorate General of Health Services at dgehs.delhi.gov.in. DAK covers treatment at government hospitals and certain empanelled private hospitals.
• Central Government Health Scheme (CGHS) — Central government employees, pensioners, and their dependents who hold a valid CGHS card can seek treatment at government hospitals including Hindu Rao Hospital. CGHS covers consultations, procedures, medicines, and diagnostics at government-approved rates. Verify the current referral process at cghs.gov.in.
• BPL / economically weaker section provisions — Patients with a BPL card or equivalent income certificate may receive further fee concessions or free medicines from the hospital's pharmacy. Social welfare assistance is available at the ground floor Social Welfare desk.

Rates shown are as per the Hindu Rao Hospital — North Delhi Municipal Corporation (Official Website) (2024) and are subject to periodic revision. Always verify the latest approved rates on the official source.

How to get an appointment at Hindu Rao Hospital

The standard route to an OPD consultation at Hindu Rao Hospital is to arrive at the hospital on a working day (Monday to Saturday) and register at the OPD registration counter. The counter operates from 9:00 AM to 12:00 PM in the morning session and 2:00 PM to 3:00 PM in the afternoon session. Patients receive an OPD ticket that directs them to the appropriate department. For first-time visitors, arriving by 9:00 AM is advisable, as registration for some departments fills up during the morning hours.

An online appointment form is available on the hospital's official website at hindurao.com/appointment.html, where patients can select a department and a preferred time slot and submit a request. Separately, the hospital has been listed on the national ORS (Online Registration System) patient portal at ors.gov.in, which is the central government's common appointment platform for public hospitals. Patients using ORS should print their OPD registration slip and bring it to the hospital, arriving between 9:00 AM and 12:00 noon and proceeding directly to the selected specialty OPD. The hospital also operates an eSanjeevani telemedicine OPD for patients who wish to consult remotely without travelling to the hospital. Contact the hospital at 011-2391-9476 or ms-hindurao@mcd.nic.in to confirm the current availability of online and telemedicine slots before visiting.

How long it takes to get seen

Hindu Rao Hospital is a large, high-volume public hospital serving patients from across Delhi-NCR. Walk-in OPD waiting times vary significantly by department, day, and time of arrival. Morning hours immediately after 9:00 AM tend to be busiest. Patients who arrive early, have their registration slip ready, and proceed directly to the correct floor have generally shorter waits than those who arrive mid-morning.

For planned non-emergency consultations, using the online appointment route (via the hospital website or ors.gov.in) can reduce time spent at the registration counter. Emergency and casualty services bypass the OPD registration process entirely and operate round the clock.

What treatment costs and financial help is available

As a public municipal hospital, Hindu Rao Hospital provides consultations, investigations, and in-patient treatment at subsidised government rates. OPD registration and revisit fees are nominal. Medicines dispensed from the hospital pharmacy are charged at government-approved prices, which are considerably lower than retail pharmacy prices.

Patients who qualify under Ayushman Bharat PM-JAY, Delhi Arogya Kosh, or CGHS can access further financial protection — in many cases, hospitalisation and surgery costs are either substantially reduced or fully covered under these schemes. BPL cardholders should present their card at registration and at the ground-floor Social Welfare desk to explore available concessions. Patients requiring assistance in understanding which scheme applies to them can approach the Social Welfare desk on the ground floor or call the hospital directly.

Key departments at Hindu Rao Hospital

Hindu Rao Hospital offers over twenty clinical and diagnostic departments across four floors and the Dharamshala area of the campus. Clinical departments include General Medicine, Surgery, Neurology, Cardiology, Orthopaedics, Gynaecology and Obstetrics, Paediatrics, Dermatology, ENT, Ophthalmology, Urology, Psychiatry, Dentistry, Physiotherapy, Plastic Surgery, and Forensic Medicine. Diagnostic and support services include Pathology, Radiology, Biochemistry, Microbiology, Blood Bank, ECG, and a CT Scan Centre.

Additional services on campus include a DOT Centre for tuberculosis management, an Anti-Rabic Clinic, a Malaria Clinic, HIV Counselling and Testing, Immunisation services, and Ayurvedic and Homoeopathy OPDs. The OPD is organised floor-wise: Surgery, Orthopaedics, and Emergency X-Ray on the first floor; Medicine, Psychiatry, Dermatology, and Paediatrics on the second floor; and ENT, Ophthalmology, Gynaecology, and Dentistry on the third floor.

Frequently Asked Questions

What documents should I bring for my first OPD visit to Hindu Rao Hospital?

Carry a valid government-issued photo identity proof (Aadhaar card, voter ID, or similar), your address proof if you intend to apply for a scheme, and any previous medical records or prescription slips relevant to your condition. If you hold an Ayushman card, CGHS card, or BPL card, bring that as well. For returning patients, bring the OPD card or ticket from your previous visit.

Is the hospital open on Sundays?

No. OPD services operate Monday to Saturday, 9:00 AM to 4:00 PM. The registration counter is open 9:00 AM to 12:00 PM and 2:00 PM to 3:00 PM. Emergency and casualty services are available 24 hours a day, seven days a week including Sundays and public holidays.

Can I book an appointment online instead of queuing at the counter?

The hospital offers an online appointment request form on its official website (hindurao.com/appointment.html) and has been listed on the national ORS portal (ors.gov.in). Patients using ORS should print their registration slip and arrive between 9:00 AM and 12:00 noon. The hospital also operates an eSanjeevani telemedicine OPD for remote consultations. It is advisable to call 011-2391-9476 to confirm whether online slots are currently available for your required department before relying on this route.

Does Hindu Rao Hospital accept Ayushman Bharat cards?

Delhi joined the Ayushman Bharat PM-JAY scheme in April 2025. As a public government hospital at or above the Community Health Centre level, Hindu Rao Hospital is eligible for deemed empanelment under the scheme. Patients should confirm current empanelment status at the hospital's Ayushman Mitra help desk or by checking hospitals.pmjay.gov.in, since operational empanelment for cashless claims requires the hospital to have completed the activation process with the National Health Authority.

What is the Delhi Arogya Kosh and who can use it at this hospital?

Delhi Arogya Kosh (DAK) is a Delhi government financial assistance scheme providing up to Rs 5 lakh for major surgeries and serious illnesses. Eligibility requires being a bonafide Delhi resident for at least three years and having an annual family income of up to Rs 3 lakh. Treatment must be recommended by a recognised government hospital — which Hindu Rao Hospital qualifies as. Applications are processed through the Directorate General of Health Services (dgehs.delhi.gov.in). Approach the Social Welfare desk on the ground floor of the hospital for guidance on applying.

Are medicines available free of charge at Hindu Rao Hospital?

Medicines are dispensed from the hospital pharmacy at government-approved rates, which are substantially below retail prices. BPL cardholders and scheme beneficiaries may be entitled to further concessions or free medicines depending on their eligibility. The pharmacy is located on the ground floor of the OPD building.

Related

• How to find an Ayushman Bharat (PM-JAY) hospital near you
• Government health schemes in India: a guide
• Safdarjung Hospital appointment and OPD guide
• Dr Ram Manohar Lohia Hospital appointment and OPD guide

Medical Disclaimer

The information provided in this article is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this article.

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