Privacy Policy
About Zospital – Zospital is a digital healthcare platform that connects patients with doctors, hospitals, diagnostic labs, pharmacies, and other healthcare services. Our goal is to make healthcare more accessible and convenient through digital solutions.
We Collect Users Information
Personal Information: Name ,Age, gender Phone number, Email Address, Address and location
Why we collect this Information – To create your account, help you book appointments, provide location-based services, and communicate with you securely.
Medical Information : Medical history, Health records and prescriptions , Consultation notes , Lab reports and diagnostics
Why we collect this Information – To offer you personalized care, help doctors understand your condition, ensure accurate diagnosis, and improve your treatment experience.
Where and Why We Share Your Information
At Zospital, we only share your personal and medical information when necessary, and always with a clear purpose to enhance your healthcare experience. We never sell your data to anyone.
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Shared With
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Purpose
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Doctors & Hospitals
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To help them understand your medical history and provide accurate treatment.
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Diagnostic Labs
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To process your lab tests and share results efficiently.
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Pharmacies
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To deliver your prescribed medicines to your doorstep.
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Delivery Partners
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To ensure safe and timely delivery of medicines or healthcare equipment.
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Technology Service Providers
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For secure data storage, app functionality, and payment processing.
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Legal Authorities
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Only when required by law, court orders, or for protecting user safety.
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🔒 Data Protection & Security
At Zospital, we take the security of your personal and medical data seriously. We use industry-standard encryption, firewalls, and secure servers to safeguard your information.
Only authorized personnel have access to sensitive data.
Regular audits and monitoring are conducted to prevent unauthorized access.
We never store payment information without proper encryption and compliance.
⚠️ While we strive to protect your data, no system is 100% secure. Please protect your login credentials and avoid sharing sensitive information in public spaces.
🍪 Cookies and Tracking Technologies
To enhance your experience, we use cookies and similar tracking technologies on our platform.
Cookies help us remember your preferences and provide personalized content.
They allow us to analyze usage patterns to improve platform performance.
You can control or disable cookies through your browser settings.
✅ By continuing to use Zospital, you consent to our use of cookies as described.
🔁 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our services.
We will notify you of major updates via email, app notification, or on the website.
Continued use of our services after updates means you accept the revised policy.
📅 Last Updated: [19/04/25]